DevOps Team Structure BMC Software Blogs

In this team structure, a team within the development team acts as a source of expertise for all things operations and does most of the interfacing with the Infrastructure as a Service team. This team structure is dependent on applications that run in a public cloud, since the IaaS team creates scalable, virtual services that the devops organizational structure development team uses. It’s important to understand that not every team shares the same goals, or will use the same practices and tools. Different teams require different structures, depending on the greater context of the company and its appetite for change. A DevOps team at two companies may mean radically different things.

devops organizational structure

And the only way to share common goals is to make sure that they report to the same people and are measured on collective successes. Implementation of Type 1 requires significant organizational changes and a high level of competence in the management of the organization. Dev and Ops should have a clearly articulated, clear, and understandable common goal and DevOps team structure (for example, “Deliver reliable and frequent SOFTWARE changes”).

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Supply Chain and Logistics Digital supply chain solutions built in the cloud. In the future, such organizations will likely move on and adopt structure 1 or structure 3. Sriram’s slide inspired me to make an org chart version that clearly shows job titles and reporting structures. Click the org chart below to search and explore the org chart live. Sriram visualized a four tier concept for structuring DevOps teams. The idea is that each tier of teams has a constant “Ideate-Build-Run” process for their area of DevOps.

devops organizational structure

As noted below, a DevOps team is not necessarily a single stand-alone team. That’s one model, but there are other approaches to constructing the organizational structure that undergirds DevOps. All required competencies to develop and manage products should be within the team. Attainment of comb-shaped competencies is preferred for all team members, as well as continuous knowledge sharing and collaboration. The excellent work from the people at Team Topologies provides a starting point for how Atlassian views the different DevOps team approaches.

Treat the tools and processes as a project, probably maintained by a team that can focus on the pipeline as a product. Separate the development and maintenance work being performed on the pipeline from the production pipelines being used by the other teams. Those teams cannot afford to be disrupted if anything goes wrong. Starting your DevOps transformation will require diligence, but the payoffs of a well-managed system will be more than worth the efforts. Forming cross-functional teams that integrate each discipline of the production chain will require special attention for creating solid lines of communication.

It assumes putting one or several DevOps engineers in charge of all the operations and deployment processes. The main drawback here is a possible decrease in software quality during the implementation of new changes. DevOps and Agile roles are important aspects within each team to help ensure members own the process as well as their contributions to the projects. Using rotating roles will also help team members to better understand the entire process so they can make informed decisions regarding process changes in the future. This understanding also serves the purpose of improving lines of communication through shared knowledge and experience. The main advantage of this model is that it eliminates the need to hire a totally separate DevOps team.

In the 1980’s, Jack Welsh, at the time the CEO of General Electric, introduced the idea of the “boundaryless organization” in a process that became known as GE Work-out. The focus was teams that were able to quickly make informed decisions, what people in Agile might today call self-organizing teams. By focusing on the six aspects of Westrum’s typology, teams and organizations can work thoughtfully and meaningfully toward improving their culture. In his research, he developed the following typology of organizational cultures. Cloud IoT Core IoT device management, integration, and connection service. Cloud Build Continuous integration and continuous delivery platform.

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  • Bringing in DevOps to an organization means making some changes to the culture and structure of teams and the organization.
  • The beauty of DevOps and Agile is that they encourage experimentation and enable rapid changes to be made.
  • Treat the tools and processes as a project, probably maintained by a team that can focus on the pipeline as a product.
  • Platform Teams who manage the underlying platforms and infrastructure and present these as a self-service to business system teams via APIs.
  • The team is focused on creating customer value according to the committed time, quality, and value.

Use your Microsoft account if you don’t need to authenticate users for an organization with Azure AD. All users must sign in to your organization with a Microsoft account. Each organization gets its own free tier of services as follows. You can use all the services, or choose only what you need to complement your existing workflows. If the goal of the DevOps team is to make itself obsolete by bringing the other teams together then they can be effective as evangelists and coaches. It’s better to understand that failures are inevitable in complex systems, and treat them as opportunities to improve and learn.

Ideate-Build-Run DevOps

DevOps also requires support and reinforcement by management to perform at its best. This strategy will cost more and will lead to a larger overall IT organization, which is why it tends to work better for enterprises than for SMBs. The trade-off for the high investment that this model demands is organizations get a team that makes DevOps its sole priority. Azure DevOps authenticates users through your Azure AD, so that only users who are members in that directory have access to your organization.

devops organizational structure

One of the main pursuits of DevOps is the automation of processes, but it’s important to focus on where your processes can most be improved through the use of automation. Find tasks that are done often enough to warrant automation but avoid trying to automate everything for the sake of it. An analysis of your organization’s bottlenecks will provide information on some good places to start applying automation that will help speed up production. DevOps requires individuals from various backgrounds to band together as a team working on a singular goal. Siloing creates bottlenecks and makes it easy for communication to get lost in translation. Outputs of a strong DevOps system are ideally modular and containerized to allow for rapid deployment.

Git enables a great amount of flexibility in developer workflows and integrates with nearly every relevant tool in the developer ecosystem. There’s no limit on the amount of Git repos that can be added to a project. A high volume of queries and boards can make it hard to find what you’re looking for.

Common pitfalls of organizational culture

Taking an example from Spotify, the business teams are called squads, who handle specific services (e.g., search, playlist, player etc.). They sit together and act as a mini-startup, incorporating every component required to support a service throughout its lifecycle. Applications like Zoom, Slack, and Microsoft Teams are also necessary for teams to communicate quickly and efficiently, especially in a remote-first world. In the past, a developer could walk over to the operations team to ask about the status of an incident.

You cannot have team members in a siloed organization try to work together without removing the barriers that keep their responsibilities separate. Once DevOps starts gaining traction within the organization, the tools and processes to support it will become mission-critical software. Teams will begin to rely on the DevOps pipelines to deliver to production. At this point in the DevOps maturity, the tools and processes need to be built, maintained, and operated like a product. Making changes in the pipeline to improve the processes or even just to update to tools to stay current will no longer be something that can be done whenever one team feels like it. Because if something breaks, all teams will be unable to deliver software.

DevOps Organization Structure 2: Dev and Ops Collaboration

If the products stored in multiple repos work on independent schedules or processes, you can split them into multiple projects. Git repo portability makes it easy to move a repo between projects and still keep full-fidelity commit history. Other history, such as pull requests or build history, aren’t easily migrated. Even if you have many teams working on hundreds of different applications and software projects, you can manage them within a single project in Azure DevOps. However, if you want to manage more granular security between your software projects and their teams, consider using many projects.

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While there are multiple ways to do DevOps, there are also plenty of ways to not do it. Teams and DevOps leaders should be wary of anti-patterns, which are marked by silos, lack of communication, and a misprioritization of tools over communication. You might have an Azure AD account already if you use Azure or Microsoft 365. If you work for a company that uses Azure AD to manage user permissions, you probably have an Azure AD account. If you don’t have an Azure AD instance, create one for free from the Azure portal or use your Microsoft account to create an organization.

This means your bottlenecks might not necessarily be caused by something that can be repaired through automation. A detailed analysis of your processes will help to identify which issues can be fixed by applying DevOps practices and which ones require different approaches. The key to DevOps functioning at optimal levels is engendering a culture of communication where teams can coordinate among themselves and with other teams effortlessly. Much like Agile, DevOps is as much a mentality as it is a system. It’s a mentality of communication and cooperation that should be integrated into your entire organization.

Structure repos and version control within a project

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